I had almost given up trying to fix my Dell computer. The wireless system just didn’t work, no matter what adapter I used. Truong is the only of three computer guys that took the time to determine the original wireless adapter worked fine; it was the computer’s software that had a problem. He did a complete system restore and updated the necessary drivers, and all is well!

If you’re looking for a professional, straightforward, extremely knowledgeable computer tech, go with Truong, “The IT Sage"!

I was feeling really frustrated because my Apple iMac crashed and it’s not even 3 years old. The Apple dealer told me it would be $200 + $85 labor to install a new hard drive and, if I was interested in trying to recover the data, I’d have to take the computer to Eden Prairie (data recovery company) first before they’d be able to swap out the hard drive.

I found Truong using Google and he was AMAZING! He’s so nice & polite and really explains things well. He was able to install a new hard drive, an external hard drive (both with twice the memory of the old one), the newest operating system software and some necessary programs—for about the same price as what Apple would charge for the hard drive ALONE. His price also included his labor and travel fees. I would recommend Truong to anyone who needs help with their computer……he was really great to work with and got me ‘up and running’ in less than 24 hours after my initial call to him. Thanks so much, Truong!

My Gateway PC was in a horrible condition before I decided to give Truong (The IT Sage) a chance. I had spoken with several other computer repair businesses, and their estimate fee alone to diagnose the problem was outrageous. So I was pleasantly surprised by The IT Sage’s guarantee that if he couldn’t fix it, I wouldn’t have to pay. Luckily, he did fix it though – and at a fraction of the cost.

My computer was running Windows and had been infected with a virus and a lot of malware and spyware programs. I called him up and scheduled an appointment the same day (keep in mind I live about 50 minutes from the Twin Cities). Before I knew it, the two-month long nightmare of dealing with my computer had been solved. I really appreciated Truong’s friendliness and patience explaining what the problems were and what he did to fix them. My computer now runs faster than ever. I’d recommend The IT Sage to anyone who wants friendly, fast computer service!